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E-government and Public Sector Process Rebuilding : Dilettantes, Wheel Barrows, and Diamonds / by Kim Viborg Andersen

データ種別 電子ブック
1st ed. 2005.
出版者 (New York, NY : Springer US : Imprint: Springer)
出版年 2005
大きさ IX, 223 p : online resource
著者標目 *Andersen, Kim Viborg author
SpringerLink (Online service)

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射水-電子 007 EB0001473 Computer Scinece R0 2005-6,2022-3

9781402079955

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一般注記 Presentation of the PPR-Model -- The Activity and Customer Centric Approach -- The Domains and Directions of IT Impacts -- Digital Wheelbarrows in Local Government -- E-Government Objectives, Means, and Reach -- The Organizational Membrane Penetrated by Mobile Technologies -- E-Procurement: The Improvement of Supporting and Strategic Operations -- Instrumental Digital Customer Involvement -- Evaluation of IT Applications -- Development of E-Government Applications -- Conclusion
E-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers. Through eleven chapters, the book emphasizes information systems (IS) as the vehicle for redirecting the public sector towards its key customers. The book stresses serious capability challenges inhibiting the digital transformation using activity and customer centric applications. The dilettantes in the public sector are in need of upgrading, rethinking, and refocusing their use of IS. There is a need to revisit the extensive use of digital wheelbarrows to transmit data, and complement the transactional focus with IT-enabled analysis of the activities. There is also a need to recognize that IS are not just flashy and shining diamonds to be shown off on special occasions. IS are, as most diamonds, manufactured products, part of the activities and intended for replacement whenever the diamonds are no longer suitable for serving their purpose - diamonds do not last forever
HTTP:URL=https://doi.org/10.1007/b116842
件 名 LCSH:Electronic data processing—Management
LCSH:Business information services
LCSH:Computer networks 
LCSH:Computer science
FREE:IT Operations
FREE:IT in Business
FREE:Computer Communication Networks
FREE:Computer Science
分 類 LCC:QA76.9.M3
DC23:004.068
書誌ID EB00000861
ISBN 9781402079955

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